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Solved! Printer not printing - Printable Version

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Solved! Printer not printing - Chelle - 21st February 2017

I have a portable Canon Pixma ip100 printer.  I connected to it via USB - no notification pops up showing me I've done this, but the printer is visible under System Settings - Printers.  It also shows in Libre Office when I go to print a document.  The printer section in System Settings shows 'printing', runs through a percentage of how much is finished, then 'rendering complete'.  It even spits out a sheet of paper.  The problem is that nothing prints.

I've tried printing a test page under maintenance.  I've tried printing a document from Libre Office.  The same thing happens in both situations.  I know it's not the printer, because I booted back into my mac and printed something from there, and it worked fine.  

I removed and re-added the printer, but still have the same problem.  It shows this driver:  Canon iP100 series - CUPS+Gutenprint v5.2.11.

Should I try a different driver, even though this should be the right one?  Or is there something else I'm missing?


RE: Printer not printing - leszek - 21st February 2017

Can you check in the printer settings if the printer is maybe set on the stopped or paused state.
I had it sometimes that it by default was set in the stopped state and I had to resume it.
If you can't find it in the graphical settings of systemsettings you might want to take a look at the cups configuration page with your browser by opening up localhost:639


RE: Printer not printing - minidiegi - 21st February 2017

(21st February 2017, 11:06)leszek Wrote: If you can't find it in the graphical settings of systemsettings you might want to take a look at the cups configuration page with your browser by opening up localhost:639

I think it must be localhost:631  Cool

You can check, if the service is running by:

Quote:systemctl status cups.service



RE: Printer not printing - leszek - 21st February 2017

You are right port is 631.


RE: Printer not printing - rocky7x - 21st February 2017

I think that Canon drivers are not in CUPS by default - you have to install them separately. Check this:

http://tutorialforlinux.com/2016/03/14/how-to-install-canon-ip100-printer-driver-on-ubuntu-16-04-xenial-lts-easy-guide/


RE: Printer not printing - Chelle - 22nd February 2017

Ok, systemctl status cups.service says this:


Quote:cups.service - CUPS Scheduler

   Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
   Active: active (running) since Tue 2017-02-21 18:43:36 MST; 32min ago
     Docs: man:cupsd(8)
 Main PID: 12521 (cupsd)
   CGroup: /system.slice/cups.service
           ├─12521 /usr/sbin/cupsd -l
           ├─12524 /usr/lib/cups/notifier/dbus dbus://
           └─12525 /usr/lib/cups/notifier/dbus dbus://

Feb 21 18:43:36 chelle-MacBookPro systemd[1]: Started CUPS Scheduler.

I looked on localhost:631 and it shows the printer sitting idle before I try to print.  Refreshing the page during shows it 'processing: 21% complete'.  Afterwards says, "Rendering complete".  But nothing still has printed.  The printer wakes up, shoots out a blank sheet of paper, hums and clicks a bit, then happily reports its job is finished. 

I then tried following that Install Canon Drivers tutorial and got this:

Quote:dpkg: dependency problems prevent configuration of cnijfilter-ip100series:

  cnijfilter-ip100series depends on libtiff4; however:
    Package libtiff4 is not installed.

Synaptic says that I have libtiff5 installed, and libtiff4 doesn't exist.  Would that be the problem?  


RE: Printer not printing - leszek - 22nd February 2017

Ah so it throws out a blank page. That's good. It actually just means the driver you use is not correct. Can you try another driver. It should show you you a list of them. And you just need to try out another one.


RE: Printer not printing - minidiegi - 22nd February 2017

You can reinstall the package with dependency libtiff4 and try again. Wink

libtiff4

I hope you have cups-bjnp installed, this is needed for the most Canon Printers.


RE: Printer not printing - AJSlye - 22nd February 2017

Have you tried using this PPA?
http://tipsonubuntu.com/2016/08/14/canon-printer-driver-scangear-mp-ubuntu-16-04/


RE: Solved! Printer not printing - Chelle - 22nd February 2017

Thank you all so much! I didn't need to try using the libtiff4, or that other ppa - picking a driver from the same printer but a newer model worked (ip110 instead of ip100). Smile