No bluetooth device

[bettyboop]

Hello everyone! I recently installed Maui 2.1 without any problem, everything works perfectly except
it does not recognize the bluetooth device. I have a HP Notebook with Qualcomm Atheros AR3011 bluetooth 3.0.
I have visited several forums and I have not found a solution.
Can anyone help me?
Sorry for my english and thank you very much!

[leszek]

It should work out of the box with the ath3k driver. It is even in the ubuntu certified hardware database https://certification.ubuntu.com/catalog...f3%3A3005/

What is the actual problem when you click on bluetooth in systemsettings? Does it say no device?
Or is the adapter just turned off?
Is the device listed in lsusb? Or lspci?
Is the ath3k driver loaded? (lsmod command)

[bettyboop]

It should work out of the box with the ath3k driver. It is even in the ubuntu certified hardware database https://certification.ubuntu.com/catalog...f3%3A3005/

What is the actual problem when you click on bluetooth in systemsettings? Does it say no device?  
Or is the adapter just turned off?
Is the device listed in lsusb? Or lspci?
Is the ath3k driver loaded? (lsmod command)

Thanks leszek for your quick reply ..

I enter bluetooth and it says: no adapters available
I have executed the commands and it returns this:
--
betty@630hp:~$ lsusb
Bus 002 Device 004: ID 1a2c:0042 China Resource Semico Co., Ltd
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 03f0:311d Hewlett-Packard Atheros AR9285 Malbec Bluetooth Adapter
Bus 001 Device 003: ID 05c8:021e Cheng Uei Precision Industry Co., Ltd (Foxlink)
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
--
betty@630hp:~$ lspci
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 05)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation HM55 Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
02:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 02)
ff:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
ff:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 02)
--
betty@630hp:~$ lsmod
Module                  Size  Used by
drbg                   32768  1
ansi_cprng             16384  0
ctr                    16384  2
ccm                    20480  2
bnep                   20480  2
pci_stub               16384  1
vboxpci                24576  0
vboxnetadp             28672  0
vboxnetflt             28672  0
vboxdrv               454656  3 vboxnetadp,vboxnetflt,vboxpci
hp_wmi                 16384  0
sparse_keymap          16384  1 hp_wmi
uvcvideo               90112  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         28672  1 uvcvideo
videobuf2_core         36864  2 uvcvideo,videobuf2_v4l2
v4l2_common            16384  1 videobuf2_v4l2
videodev              176128  4 uvcvideo,v4l2_common,videobuf2_core,videobuf2_v4l2
media                  24576  2 uvcvideo,videodev
ath3k                  20480  0
btusb                  45056  0
arc4                   16384  2
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
bluetooth             520192  10 bnep,ath3k,btbcm,btrtl,btusb,btintel
ath9k                 143360  0
ath9k_common           36864  1 ath9k
ath9k_hw              466944  2 ath9k_common,ath9k
intel_powerclamp       16384  0
ath                    32768  3 ath9k_common,ath9k,ath9k_hw
snd_hda_codec_hdmi     53248  1
snd_hda_codec_realtek    86016  1
snd_hda_codec_generic    77824  1 snd_hda_codec_realtek
mac80211              737280  1 ath9k
snd_hda_intel          40960  3
coretemp               16384  0
kvm_intel             172032  0
snd_hda_codec         135168  4 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel
snd_hda_core           73728  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_hwdep              16384  1 snd_hda_codec
snd_pcm               106496  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
kvm                   540672  1 kvm_intel
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            32768  1 snd_seq_midi
snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
cfg80211              565248  4 ath,ath9k_common,ath9k,mac80211
irqbypass              16384  1 kvm
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              32768  2 snd_pcm,snd_seq
rtsx_pci_ms            20480  0
mei_me                 36864  0
snd                    81920  17 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
mei                    98304  1 mei_me
joydev                 20480  0
memstick               20480  1 rtsx_pci_ms
hp_wireless            16384  0
soundcore              16384  1 snd
shpchp                 36864  0
input_leds             16384  0
serio_raw              16384  0
mac_hid                16384  0
lpc_ich                24576  0
parport_pc             32768  0
ppdev                  20480  0
lp                     20480  0
parport                49152  3 lp,ppdev,parport_pc
autofs4                40960  2
btrfs                 987136  0
xor                    24576  1 btrfs
raid6_pq              102400  1 btrfs
hid_generic            16384  0
usbhid                 49152  0
hid                   118784  2 hid_generic,usbhid
rtsx_pci_sdmmc         24576  0
i915                 1208320  9
i2c_algo_bit           16384  1 i915
drm_kms_helper        155648  1 i915
psmouse               131072  0
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
sysimgblt              16384  1 drm_kms_helper
fb_sys_fops            16384  1 drm_kms_helper
ahci                   36864  4
drm                   364544  11 i915,drm_kms_helper
libahci                32768  1 ahci
r8169                  81920  0
rtsx_pci               53248  2 rtsx_pci_ms,rtsx_pci_sdmmc
mii                    16384  1 r8169
wmi                    20480  1 hp_wmi
fjes                   28672  0
video                  40960  1 i915

I do not know how to interpret all this ... what do you think?

[leszek]

Just a notice first. For future reference please use quote or code tags for pasted code as it helps with readibility and it avoids the anti spam module to kick in.

I see a Hewlett-Packard Atheros AR9285 Malbec Bluetooth Adapter in the lsusb output. Did you attach another Bluetooth USB dongle ? Or is this the one ?
Oh it seems like it is taking a look at lspci it seems that it is one of this shared cards wifi + bt (though one attached via pci express the other via usb)

Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter

The ath3k is also loaded as the lsmod command indicates. And it used for bluetooth. So everything is setup right from the driver perspective.

Can you check with the following command if the bluetooth service is running

Code:

systemctl status bluetooth

If it the Active: is not set to active (running) or Status: "Running" can you try to start this service with the command

Code:

systemctl start bluetooth

(It might ask for your password to do this)

After starting the bluetooth service try using your bluetooth via systemsettings again.
If this works and you want the bluetooth service to be enabled by default execute

Code:

systemctl enable bluetooth

I hope that solves the issue for you.

[bettyboop]

Just a notice first. For future reference please use quote or code tags for pasted code as it helps with readibility and it avoids the anti spam module to kick in.

I see a Hewlett-Packard Atheros AR9285 Malbec Bluetooth Adapter in the lsusb output. Did you attach another Bluetooth USB dongle ? Or is this the one ?
Oh it seems like it is taking a look at lspci it seems that it is one of this shared cards wifi + bt (though one attached via pci express the other via usb)

Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter

The ath3k is also loaded as the lsmod command indicates. And it used for bluetooth. So everything is setup right from the driver perspective.

Can you check with the following command if the bluetooth service is running

Code:

systemctl status bluetooth

If it the Active: is not set to active (running) or Status: "Running"  can you try to start this service with the command

Code:

systemctl start bluetooth

(It might ask for your password to do this)

After starting the bluetooth service try using your bluetooth via systemsettings again.
If this works and you want the bluetooth service to be enabled by default execute

Code:

systemctl enable bluetooth

I hope that solves the issue for you.

thank you for your patience, leszek!


betty@630hp:~$ systemctl status bluetooth
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
   Active: active (running) since dom 2017-02-19 05:43:15 CET; 1h 5min ago
     Docs: man:bluetoothd(8)
 Main PID: 1526 (bluetoothd)
   Status: "Running"
   CGroup: /system.slice/bluetooth.service
           └─1526 /usr/lib/bluetooth/bluetoothd

feb 19 05:43:15 630hp systemd[1]: Starting Bluetooth service...
feb 19 05:43:15 630hp bluetoothd[1526]: Bluetooth daemon 5.37
feb 19 05:43:15 630hp systemd[1]: Started Bluetooth service.
feb 19 05:43:15 630hp bluetoothd[1526]: Starting SDP server
feb 19 05:43:16 630hp bluetoothd[1526]: Bluetooth management interface 1.10 initialized
-------

When I run "systemctl enable bluetooth" does not accept the root password (it's the correct !!!)

betty@630hp:~$ systemctl enable bluetooth
Synchronizing state of bluetooth.service with SysV init with /lib/systemd/systemd-sysv-install...
Executing /lib/systemd/systemd-sysv-install enable bluetooth
insserv: fopen(.depend.stop): Permission denied
insserv: fopen(.depend.stop): Permission denied
Failed to execute operation: Access denied

[leszek]

Then try maybe

Code:

sudo systemctl enable bluetooth

[bettyboop]

Then try maybe

Code:

sudo systemctl enable bluetooth

"Since "su" accepts the command, but I go to bluetooth and it says "no adapters available"


root@630hp:/home/betty# systemctl enable bluetooth
Synchronizing state of bluetooth.service with SysV init with /lib/systemd/systemd-sysv-install...
Executing /lib/systemd/systemd-sysv-install enable bluetooth"

KInfocenter:
Atheros AR9285 Malbec Bluetooth Adapter

Clase
224
(Wireless)
Subclase
1
(Radio Frequency)
Protocolo
0

Versión USB 1.01

ID del vendedor
0x3f0
(Hewlett-Packard)
ID del producto
0x311d
(Atheros AR9285 Malbec Bluetooth Adapter)
Revisión
0.00

Velocidad
12 Mbit/s

Canales
0

[leszek]

What is the output for

Code:

hcitool dev

[bettyboop]

betty@630hp:~$ hcitool dev
Devices:
betty@630hp:~$

The bluetooth works, in another partition with debian goes perfect

[leszek]

Do you have some special firmware-atheros package installed on that debian were it works ?
Can you also check if your user on Maui is in the bluetooth group ? (Aswell check on Debian please)